Comments on: Verizon irks me

By: Suburban Guerrilla » Blog Archive » Arghh

Suburban Guerrilla » Blog Archive » Arghh — Tue, 27 Nov 2007 18:54:22 +0000

[...] This was the only way I got through to a human at Verizon today. [...]

By: Tommy

Tommy — Wed, 01 Nov 2006 23:34:41 +0000

I’ve worked inside more Customer Service operations centers than you could imagine. When a major retailer or public utility operator goes over 1 million customers customer service issues typically get unmanageable. Get Human is probably the best improvement I have seen in the past few years
http://gethuman.com/ Make sure you get a name when you finally reach a human.

By: Ian Lamont

Ian Lamont — Wed, 01 Nov 2006 22:46:39 +0000

You're not the only one ... Robert Mitchell has his own problems with Verizon and their 3rd party "extended warranty" company, Asurion, as described here